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Refund & Return

Refund & Return Policy for BestMedRxStore.com

Last Updated: May 2024

At BestMedRxStore.com, your satisfaction and health are our top priorities. Please read our refund and return policy carefully to understand the process and conditions for returns and refunds.

1. Eligibility for Returns

  • Due to the nature of our products (medications), returns and exchanges are generally not accepted unless the product you received is damaged, incorrect, or defective.

  • If you receive a damaged or incorrect product, please contact our customer support within 7 days of delivery with your order details and photos of the issue.

2. How to Request a Refund or Return

  • Contact our support team via email at support@[email protected] or call us at (239)-310-8599 within 7 days of receiving your order.

  • Provide your order number, details about the issue, and clear photos of the damaged or incorrect product.

  • Our team will review your request and provide instructions for the next steps.

3. Refund Process

  • Once your return is approved, you may be asked to return the product following the provided instructions.

  • Refunds will be processed after we receive and inspect the returned product.

  • Refunds will be issued to the original payment method within 7-10 business days after approval.

  • Shipping charges are non-refundable except in cases where the wrong or defective product was sent.

4. Non-Returnable Items

  • Products that have been opened, used, or tampered with are not eligible for return or refund.

  • We do not accept returns or refunds for products that are properly delivered and meet quality standards.

5. Cancellations

  • Orders can be canceled within 1 hour of placing by contacting our support team.

  • After processing or shipping, cancellation is not possible.

6. Damaged or Lost Packages

  • If your package is lost or damaged during shipping, notify us within 7 days of the estimated delivery date.

  • We will coordinate with the shipping carrier to resolve the issue and arrange for a replacement or refund if applicable.

Contact Us

For any questions or to initiate a return or refund, please contact: